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Google Ads Specialist & Sales Expert

Dynamic SME and Sales Professional with 4.5+ years driving revenue growth across US & international markets. Expert in Google Ads ecosystems, AI-powered campaigns, and leading high-performance teams.

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Languages: English Hindi Spanish
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0 Years Experience
0 Team Members Led
0 KPI Achievement
0 US & Canada
Google Ads AI Campaigns Salesforce Analytics
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Core Expertise

Google Ads Mastery

End-to-end Google Ads strategy, execution, and optimization for US & Canadian markets — from SMBs to enterprise accounts.

Campaign Architecture

End-to-end campaign setup including advanced conversion tracking, strategic budget allocation, and audience targeting to maximize client ROI and lead acquisition.

Search AdsDisplayPerformance Max

AI-Powered Ads

Deep knowledge of Google's AI tools — Smart Bidding, Responsive Ads, and automated campaign optimization strategies.

Conversion Tracking

Precise setup of conversion tracking systems enabling clients to accurately quantify ROI and make data-driven decisions.

Performance Audits

Deep-dive performance audits to overcome stagnation in sales, lead generation, and revenue growth for international clients.

Client Consultation

Real-time technical assistance via standard and video consultations, translating complex ad data into actionable business insights.

Google Analytics

Data-driven insights, performance reporting, and audience analysis to continuously improve campaign efficiency and targeting.

GA4Tag ManagerLooker Studio
Work History

Professional Experience

WNS
WNS Global Services
Google Ads Sales Specialist / Customer Support
Jan 2025 – Mar 2026 ~1 Year
Served as a dedicated Google Ads strategist providing high-level operational support for clients across the USA and Canada. Conducted deep-dive performance audits to help businesses overcome stagnation in sales, lead generation, and overall revenue growth.
  • Directed full sales and account lifecycle for high-value portfolio of US and Canadian clients — from agile SMBs to large-scale enterprise accounts.
  • Spearheaded outbound lead generation and cold-calling initiatives to onboard businesses into the Google Ads ecosystem.
  • Architected end-to-end campaign setups with advanced conversion tracking and strategic budget allocation to maximize client ROI.
  • Promoted to Subject Matter Expert (SME) — primary point of contact for complex Google Ads troubleshooting and strategy.
  • Managed and mentored a high-performing team of 15 specialists, overseeing daily operations and aggressive KPI delivery.
  • Offered real-time technical assistance via standard and video consultations to troubleshoot and optimize active digital marketing campaigns.
  • Translated complex advertising data into actionable business insights, enabling international clients to maximize digital presence.
Google AdsAI CampaignsConversion TrackingTeam LeadershipSME
TP
Teleperformance
Senior Customer Care Executive
Feb 2021 – Dec 2024 4 Years
Served as a primary point of contact for US customers regarding AT&T's Wi-Fi and TV service plans. Managed comprehensive customer support and account management functions across high-volume international call environments.
  • Provided detailed expert consultations on Wi-Fi and TV service plans, ensuring customers received optimal solutions tailored to their needs.
  • Efficiently addressed and resolved customer inquiries and technical issues with strong problem-solving and telecom expertise.
  • Implemented proactive churn management strategies — identifying at-risk accounts and taking steps to retain customers.
  • Facilitated seamless account modifications and service upgrades, guiding customers through the process accurately.
  • Assisted customers with asset-related inquiries including troubleshooting equipment and coordinating replacements.
  • Worked with Google Ads process for Agency accounts in the US market for 2 years within the same role.
AT&TChurn ManagementUpsellingCSATGoogle Ads
Capabilities

Skills & Tools

Digital Marketing
Google Ads
Expert
AI Google Ads
Advanced
Google Analytics
Advanced
Conversion Tracking
Expert
Sales & CRM
Salesforce
Pro
Strategic Sales Plans
Expert
Client Relationship
Expert
Churn Management
Advanced
Leadership
Team Handling
Expert
Training & Mentoring
Advanced
Problem Resolution
Expert
Quick Learning
Expert
🎓
Bachelor of Arts (B.A)
Delhi University · 2021–2024
📚
10th & 12th — CBSE
Secondary School · 2018–2020
🌐
Multilingual
English · Hindi · Spanish
Let's Talk

Ready to scale your Google Ads ROI?

Whether you need a Google Ads strategist, a sales leader, or an SME — let's connect and make it happen.

Phone +91 80768 00438
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Email nikhilmalikjaat56@gmail.com
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Alt Email Nikhilmalikjaat662@gmail.com
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Address C-249 Adarsh Nagar, Delhi – 110033